The team covers CRT monitor, Flat Panel Monitor, repair and failure analysis. All the processes and specification have been following customers requirements. Every step of the repair is traced in the system step by step with forced routine control. This can make every information be done under procedure. All records are scanned or keyed in the system. BOM and process were designed into the work instruction files and followed strictly. Monitor repair quality have been tracked timely. And the DOA rate has been controlled within 0.5%.